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Privacy Policy

Privacy Policy

Kshitiyoga respects your right to privacy. This privacy policy describes how we use and share your data. You agree to this privacy policy by using our website (www.kshitiyoga.com), mobile apps, or other services (collectively, the “Services or Products”). Read this policy carefully.

This privacy policy covers how we handle individually identifiable information (‘personal information’) collected when you use our website or app to purchase third-party products and services, such as fitness services, fitness centres, or other physical locations. We will protect and use your personal information in accordance with this policy.

This policy covers only our policies and practises, not those of organisations we do not own or control (including our franchisees) or persons we do not employ.

By accessing our platform, making purchases through the website or mobile app, or subscribing to and using fitness services, you consent to Kshiti and the sellers and service providers on the platform (collectively referred to as ‘We’, ‘Us’, and Our’) collecting, using, sharing, disclosing, and processing your personal information in accordance with this Privacy Policy or as required by applicable law.

We protect minors’ privacy. We do not knowingly collect or request personal information from anybody under this age or enable them to register for our Products or Services, including Fitness Services, or attend clinics, fitness centres, gyms, or other physical locations. Please do not register for our Products or Services, including Fitness Services, or provide any personal information if you are under 18.

We will immediately erase any personal information gathered from a child under 18 without parental authorization. Contact us at kshitiyoga@gmail.com or our Grievance Officer if you think we acquired personal information from a kid under 18.
We comply with laws to safeguard children’s privacy.

We collect:

We save your voluntary information, including:
* Name, username, email address, gender, birth date, height, and location are supplied upon registration on our Mobile app or website.

* Personal and sensitive personal data (SPDI) is required for our Mobile app and website Services. This may include nutrition data, dietary and lifestyle information, height, weight, body measurements, passwords, workout data, physical activity information, photographs, biometric information, genetic information, race and ethnicity-related information, family-related information (as required for effective service provision), sleep habits, and other health-related information to deliver our Services and Products.

Payment processing bank data
* Health, mental health, disability, and other medical information gathered to protect our users and the premises they access, satisfy our employer duties, or provide particular benefits
* Data from your mobile contact book is used only to assist users in locating those who have enabled “squads” and set their profiles to public. We never use address book data.
* Your entry and usage of premises and sessions, including exercise activities, number of participants, data gathered at reception desks and kiosks, and CCTV video in common areas in conformity with applicable CCTV regulations
Our privacy policy protects this data.

The SPDI Rules define your information as “personal information” or “sensitive personal data or information.” You consent to this gathering by using our services.

Our website and mobile app automatically collect some information. Our server logs capture your IP address, cookies, and pages visited. We use cookies to recognise your browser and monitor page views and user numbers. You may disable cookies in your browser or device settings, but this may limit your ability to use our website or mobile app.

We anonymize use data, including visitor numbers and frequency. This data helps us improve the user experience by showing us how users use our website and mobile app. We may share this aggregated information with our partners to help them understand user engagement and optimise online experiences. Our partners never get aggregate information that specifically identifies you.

You agree to submit any product data, readings, or information to your account when you use our goods. This privacy policy applies to gathered readings that might identify you.

We, our affiliates, and Mobile App/Website vendors or service providers may access and use your Personal Information and SPDI for the following purposes:

* Products and Services: We use your information to deliver and improve Website and Mobile App products and services. To improve the user experience, this involves platform optimisation.
* Marketing: We may contact you about Platform Products and Services. Third-party service providers may be involved.

* General Business Operations: We use your data to run our business. Client/user interaction, request response, and Service customization and improvement are included.
Payment, billing, and invoicing: We use your data for these purposes.

* Aggregated Data and Insights: We may aggregate data, except SPDI, to understand patterns, trends, and your preferences. This improves our Services by understanding your traits.

* Compliance and Security: We use your information to comply with relevant laws and regulations, including fraud prevention and other legal or information security concerns.

* Other legitimate reasons: We may use your information for other reasons for which we provide particular notice upon collection, as authorised by you, or for any other legitimate purpose.
We follow laws, regulations, and industry standards to protect your privacy and data.

Clearing browser cookies removes targeted cookies and your interest profile.

Marketing Use of Data
We may use your contact information, such as your email address or phone number, to share updates, offers, and promotional content related to Kshiti Yoga. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our messages.

Cookies contain:
* User segment hits or information on specific items, services, brands, or models the user showed interest in while visiting a website
Profile update time and date

The cookie deletes all profile information. We don’t write about sensitive topics like politics, religion, health, or sexuality. We do not profile children.
Clearing cookies removes targeted cookies and profile data.

We may email you Mobile App or Product updates, promotions, or other information. We occasionally send emails to other companies. We also receive a confirmation when you open our emails, which helps us improve our service and make them more interesting. Email us at kshitiyoga@gmail.com or contact our Grievance Officer to opt out of our emails and other communications.

We never rent or sell personally identifying information. As indicated below, we may share your personal information with other parties. Diverse Services only shares your data with other parties with your consent.

Affiliated companies and third-party websites: The Mobile App may sell or deliver services from affiliated businesses or websites. We only share your personal information with these linked firms for the transaction or service.

Agents: To deliver products or services to you, we may need to share your information with other companies or individuals. These agencies can only use your personal information to help us.

User submissions: Content or personal information you freely give online in a way visible to other users (such as discussion boards or chat rooms) becomes publicly available and can be collected and used by others.

* Business transfers: Customer data may be transferred via acquisitions, bankruptcies, or asset sales. Third parties may get personal data in these situations.
* Protection of kshitiyoga and others: We may release personal information in good faith to comply with laws, enforce our terms and agreements, or defend the rights, property, or safety of kshitiyoga, our employees, our users, or others. For fraud prevention and credit risk reduction, firms and organisations share information.

* Offers, programmes, and perks: Our affiliates, partners, and third parties may provide specific programmes, benefits, or offers. These may complement our goods or offer a range of services like those on the Platform.

* With your consent: Except as noted above, you will be informed and able to avoid third-party data sharing.
We secure your personal information and only disclose it for the specified objectives.

SPDI overseas:

Subject to applicable law, we may, at our discretion, transfer personal information and SPDI to other entities (as defined under the Information Technology Act, 2000) in India or any other country if they provide the same level of data protection as we do under this Privacy Policy.

By using our Services and Products, you accept this Privacy Policy and consent to third parties storing and processing your personal information and SPDI in India and abroad. We shall try to guarantee that the third party or place receiving the SPDI protects data similarly to Indian legislation.

Data protection:


Your account is password-protected. You must choose a strong password, protect it, and sign out after each use.

We take steps to discard or anonymize personal information when it is no longer needed for its original purpose or mandated by law. We, our affiliates, service providers, sellers on the Mobile App, associates, agents, representatives, and other authorised third parties may anonymize, de-identify, or aggregate your data for storage and use as needed to provide services or for other legitimate purposes.

We endeavour to secure your account and personal information, but we cannot guarantee it. Unauthorised access, hardware or software failures, and other unanticipated circumstances may threaten user data security.

We are not responsible for the privacy policies of sites linked from our Mobile app or websites. Visit any external site’s privacy policy.

We use encryption and security precautions, but no system is 100% secure. Our database and Internet transmissions are not 100% secure. You risk sending information to our Mobile app, website, or other means.

You may modify or remove the following information in your account settings:
* Username/password
* Email
Height, weight, and location from user profiles
The Mobile app or website may update the information you access and amend. Data automatically uploaded from a Product to the Mobile App or gathered by us may not be editable or changed. Your personal information, including SPDI, is stored until you request its erasure.

As allowed by law, we will immediately resolve your Mobile App complaints about our Services or Products. If you need help accessing or updating your personal information, filing a complaint or grievance, or withdrawing consent, please email kshitiyoga@gmail.com or contact our Grievance Officer, Anshul Goyal.

Although registration or access to some services or products may require information, you can choose not to reveal it. Your personal information will be kept for a reasonable time or as required by law. Contact us at kshitiyoga@gmail.com or our Grievance Officer to remove or change your Mobile App or other data. Your inquiry will be answered promptly. The Mobile App or Products may require some details.

As said, you can add, amend, or delete information. However, we may keep a copy of the unrevised information in our records after you edit it. Aggregated data obtained from or integrating your personal information may also be used (or given to our affiliates, group businesses, or authorised third parties) without directly identifying you.

Email kshitiyoga@gmail.com or contact our Grievance Officer to stop receiving emails or any communications from us. However, some legal notifications, such as this privacy policy, will still govern your use of the Mobile App and the Product, and it is your obligation to check for updates.

Privacy policy updates:
Our privacy policy may change. The current privacy policy governs our data use. We’ll contact you or post on our Mobile App if we modify how we use personal information. When you use the Mobile App, Product, or Service after the privacy policy changes, you agree to them.